Frequently asked questions

Your name and logo, a party size picker, a colour coded calendar (green plenty, amber limited, red full, grey closed), time slots that fit, and a short form for name, phone and email. No account, no app, done in under a minute. Try the demo.

Three ways, on every plan. Instant confirms on the spot if a table is free. Staff approved holds it as a request until someone accepts. Live check makes the customer wait a couple of minutes with a countdown while your staff get an alert, and you decide what happens if nobody answers. Details on the features page.

No. They only see whether a day has room and which times work for their party size. Your table counts and layout stay private.

Yes. Only add the tables you want bookable, and cap covers per service so you never book out the whole room.

Turn times are set per party size, so a couple gets 90 minutes and a table of eight gets longer. You can cap covers per service and per 15 minutes so the kitchen is never slammed. Large parties can optionally combine two tables.

A confirmation with a reference and calendar file, a reminder the day before, and a manage link to cancel or change. On Starter and Pro the emails come from your own address. Reminders and easy cancellation are the biggest free win against no-shows; see the no-shows guide.

Not yet. Deposits and card holds are coming soon and will show in your own currency. Until then, use staff approved mode and a phone call for large parties. Our deposits vs card holds article explains the trade-offs.

Not yet; it is on our roadmap. You can put your Tablez link as the reservation link on your Google Business Profile today. See Reserve with Google explained.

Rate limits, a hidden honeypot, optional Cloudflare Turnstile, and a daily cap per phone number and email. Staff can mark no-shows so you see who to trust.

Free for up to 60 bookings a month. Starter is £5 a month, paid yearly as £60, for up to 150 bookings a month. Pro is £15 a month, paid yearly as £180, for up to 500. Groups and venues over 500 a month talk to us and are invoiced yearly. Full details on the pricing page.

No. It is free for as long as you want it, with no card and no term. The differences from Starter are the 60 booking limit, email alerts rather than push, one staff login, a random address like 5434.tablez.uk rather than one you choose, and a small "Powered by Tablez" line.

Free has no term at all. Paid plans run for 12 months, paid up front. They renew yearly and you can cancel before renewal from your dashboard. A year up front is what keeps the price at £5 a month, and it means no card on file every month.

Never, on any plan. A full Saturday costs the same as a wet Tuesday.

Any booking created in a calendar month, online or added by staff, except cancelled ones. Declined requests count because your team spent time on them. Party size does not matter.

Your booking page politely asks customers to phone instead for the rest of the month and you get an email. Staff can still add bookings by hand. Nothing is lost. Upgrade and it opens up straight away; the count resets on the first of the month.

No VAT is charged at the moment. Prices are shown excluding VAT, and if that changes we will tell you before your next renewal.

Paid plans are for a year. We do not refund part years unless the law requires it. Your paid features carry on until the end of the year you have paid for, then you drop back to Free. Try the free plan for as long as you like before paying.

Yes, anywhere. It is built in the UK, but set your venue's time zone and the booking page, emails and staff app all show local times. Any country, any address format.

Yes. Prices are in pounds sterling and cards from any country are fine; your bank converts at its usual rate.

Yes. When deposits launch they will be shown in your own currency.

The page has very little text and works in the customer's browser language for dates and numbers. Your own wording on the page and in emails can be in any language you like.