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Quandoo has closed: what to do now
Quandoo stopped taking new bookings on 30 September 2026 and closes for good on 31 December 2026. If your venue used Quandoo, your booking button is now a dead end for customers. You need a new booking link live today, and your bookings and customer list out before December. This page walks through it, and we will do the set up for you if you would rather.
Watch: Move across from Quandoo, OpenTable or ResDiary
Upload your old system's export and your bookings and customers come with you, in about a minute. 1 min
Read the transcript
Moving from Quandu OpenTable or ResDiary, you can bring all your bookings and customers across to Tablez in about a minute. First, in your old system, export your bookings. A CSV or Excel file is fine. Include the months ahead so your future bookings come across too. In Tablez, open import bookings, choose the file and press upload and check. Tablez works out which column is which and shows you a preview. Here it's found 240 bookings, 70 coming up and the rest in the past. If a column looks wrong you can match them up yourself. Press import. Future bookings go on your calendar and take up their tables so you can't be double booked. Past ones build up your guest history and no emails or texts go out to anyone. Got a separate customer list, upload it the same way and it goes straight into guests, keeping any notes you've already written. Run the same file again later and nothing gets doubled up. Stuck? Send us the file and we'll do the import for you. Free. Start free at tablez.co.uk
What the dates mean for you now
Before 30 September 2026: Quandoo still takes bookings. Anything already booked for later in the year should still be honoured through the system until it closes, but do not rely on reminders and confirmations continuing to work smoothly during a wind down. From 30 September: your Quandoo widget and listing stop accepting new bookings. If your website still has the widget, customers will hit a dead end. 31 December 2026: everything goes, including your access to bookings and customer data.
That first deadline has now passed, so if you have not switched yet, every customer who taps your old Quandoo button today is turned away. Getting a new link live is the urgent bit; moving the data can follow in the next few weeks.
Step by step
- Export from Quandoo. Log in and export upcoming reservations and your guest list. If there is no export button, note upcoming bookings by hand and ask Quandoo support for your data; under UK and EU data protection law you are entitled to it.
- Sign up to Tablez. It is free up to 60 bookings a month with no card. Add your venue, opening hours and tables. About ten minutes.
- Enter upcoming bookings. Add them in the staff app so customers get a Tablez confirmation and a reminder the day before. Or send us your export and we will help.
- Replace the widget. Swap the Quandoo widget on your site for the Tablez embed. It is one line on WordPress, Squarespace, Wix and everything else. Details on the widget page.
- Update your links. Google Business Profile reservation link, Instagram bio, Facebook action button, any menu QR codes. See Instagram and Facebook.
- Tell your regulars. A post and an email: "We have moved our bookings. Book at this link." Customers who used the Quandoo app will not find you there any more.
- Remove Quandoo. Once your bookings are moved, take the widget off your site and close the account, so nothing points to a dead service.
The full checklist with timings is in our 30 minute migration plan.
How Tablez compares with what you had
| Tablez | Quandoo | |
|---|---|---|
| Status | Active, independent, built by people who run a pub | Closing 31 December 2026 |
| Price | Free up to 60 bookings a month, then £9.99 or £24.99 a month, or less paid yearly (£99 or £249 a year), no per cover fees | Subscription and, on marketplace bookings, per diner fees |
| Marketplace diners | No, direct bookings only | Yes, through the Quandoo app, until it closes |
| Booking widget and link | Yes, all plans | Yes |
| Staff app with push alerts | Yes, Standard and above | Yes |
| Reminders and manage links | Yes | Yes |
| Deposits | Yes, Pro, through your own Stripe | Yes |
| Contract | Free: none. Paid: monthly or yearly, cancel any time | Varied |
What about the marketplace?
Quandoo's app sent some venues diners they would not otherwise have had, particularly in cities. Tablez does not have a marketplace. If that channel mattered to you, the honest options are OpenTable or TheFork, both of which charge per diner for it. Many venues find that most of their Quandoo bookings were their own customers who searched for them by name, and that a direct link on Google gets those bookings back without fees.
Why Tablez is a safe place to land
Tablez is run by Kalchevo, a small UK web company, and built by people who run a pub. It is not funded to be sold, has no per cover fees, and the free plan is free for good. Paid plans are simply a year at a time. Your data is yours and exportable at any time, so if you ever need to move again, you can. The booking page works anywhere in the world, in your own time zone.
FAQ
Quandoo shutdown questions
Can I import my Quandoo bookings into Tablez?
There is no automatic import, because Quandoo's export formats vary. Add upcoming bookings by hand in the staff app, which for most venues takes under an hour, or send us the export and we will help.
Will customers who booked through Quandoo still turn up?
Their bookings still exist until Quandoo closes, but reminders may stop. Enter them into Tablez so they get a Tablez confirmation and a reminder the day before, and mark the source in the notes.
What happens to my Quandoo reviews?
They will disappear with the platform. Save screenshots if you want them, and ask happy customers to review you on Google instead, which is where new customers look anyway.
Is Tablez really free?
Yes, up to 60 bookings a month, forever. Standard is £9.99 a month for up to 1000, Pro £24.99 for up to 5000, cheaper paid yearly. No per cover fees on any plan. See pricing.
Is it too late to switch now Quandoo has closed?
No. Quandoo stopped new bookings on 30 September. Bookings already made still stand, because they are between you and your guest. Reports say restaurant access to the Quandoo portal ended on 1 October, so if you cannot log in to export your data, contact Quandoo support straight away. Sign up today and you can be taking bookings on Tablez within the hour, then move your upcoming bookings across. Ask us and we will do the set up with you.