Contact
Say hello
Questions about plans, help setting up, a bug to report, or you run a group of venues and want to talk about one invoice? Drop us a line. We usually reply within one working day.
Email us
The quickest way. Tell us your venue name if you already have an account.
Support form
Already a Tablez venue and logged in? Use Help in your dashboard, which knows which venue you are asking about. Everyone else can use the support form at tablez.uk/support.
Before you write
A few things people often ask, answered here to save you a day:
- How much is it? Free up to 60 bookings a month, then £5 or £15 a month paid yearly. No per cover fees. Pricing.
- Can I try it? Yes, the free plan needs no card. Or try the live demo first.
- Does it work outside the UK? Yes, anywhere, in your time zone. Cards from any country are fine.
- Can you help me move from another system? Yes. Send us your export and we will help. See Quandoo, OpenTable, ResDiary.
- I run several venues. Email us and we will set up one invoice for all of them.
- I host with Kalchevo. Starter is included. Email us and we will switch it on.
Who you are writing to
Tablez is run by Kalchevo, a small UK web company, and built by people who run a pub. You will get a reply from someone who knows the system and has stood behind a bar on a Saturday night. There is no ticket queue and no chatbot.
Data requests
If you are a customer of a venue and want your booking details corrected or deleted, contact the venue first; they hold your booking. If you cannot reach them, email us and we will help. See our privacy policy.
FAQ
Contact questions
How quickly will I hear back?
Usually within one working day, often sooner. Pro venues get priority help.
Is there a phone number?
Not a public one. Email us and, if a call would help, we will arrange one. We are often behind a bar, which is why email works better.
Can you set up my venue for me?
Most owners do it themselves in ten minutes. If you would rather we did it, email your opening hours, tables and turn times and we will set it up and send you the login.
Do you offer demos?
The live demo is a real booking page you can try now. For a walk through of the staff app and dashboard, email us and we will arrange a short video call.
Where do I report a bug?
Email [email protected] with what you did, what you expected and what happened. Screenshots help. We fix things quickly and we will tell you when it is done.