Ghid
Do guests need an app or an account to book?
No. Guests book from your link in their normal browser. There is no app to download and no account or password to create.
Watch: Do Guests Need an App or Account?
No. Guests book from your link in any browser, with no app and no password. 44 sec
What the guest does
- Opens your booking link or scans your QR code.
- Picks how many people, the day and a time.
- Types their name, email and phone number. Online booking needs a UK phone number.
- Adds a request or allergy note, if you have switched those questions on.
- Ticks the box to agree to your booking terms and presses the button.
What they get afterwards
A confirmation email with a booking reference and buttons to add it to Apple, Google or Outlook calendars. The email has a link to look at the booking or cancel it, and a reminder follows the day before. If you have texts on, they can get those too.
Other things guests can do
The page comes in 14 languages and guests can switch language themselves. If you run a mailing list, there are optional tick boxes, and nothing is ticked for them. They only see whether a day has room and which times fit. They never see how many tables you have.
Watch it done
Prefer to watch? There is a short video, How to take restaurant bookings online, on our video guides page. See also making the page look like you.
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Related questions
Can a guest find their booking if they lose the email?
Yes. The booking page has a find your booking option. They type the email address and phone number they booked with.
Do guests need to pay anything?
Not unless you ask for a deposit or card hold, which are on the Pro plan. Otherwise they just book.
Can I see what the guest sees?
Yes. Open your booking link in a private browser window and make a test booking.