Guide
New Year's Eve and bank holiday bookings
Bank holidays are either your best day or the day you are shut. Either way, the booking page needs to match what is really happening, or you end up with a table for six turning up at a closed door.
Watch: New Year's Eve and Bank Holiday Bookings
Close the days you shut and run special nights as events, so your page matches the day. 63 sec
Read the transcript
Bank holidays are either your best day or the day you're shut. Here's how to make your booking page match, so nobody turns up at a closed door. Go to Opening hours and scroll down to Special closures. Press Add a closure for each day you're shut, add a short reason like Christmas Day, and press Save changes. Closures work on every plan. For New Year's Eve, open Events and menus and press Add a set menu. That's on the Pro plan. Name it, set the price and add the courses. Then press Add an event. Set the date, the times, the capacity, the price a head and a deposit a head. Deposits need your own Stripe account. Tick Close normal table bookings for this date and time, so ordinary bookings stop that night. Then open your booking link, and try the date as a customer would. Do it a month or two ahead, and check your Bookings list before you close a day that already has bookings. Start free at tablez.co.uk.
Days you are closed
Go to Opening hours and scroll to Special closures. Add the date and a short reason, for example "Christmas Day". Customers see those days as closed and cannot book them. Our closing and special hours guide has pictures.
Days you are open but different
Opening hours are set by day of the week, so a bank Monday looks like any Monday. If a bank holiday works differently, for example a set menu and no ordinary bookings, set it up as an event under Events and menus (Pro). Give it the date, times, capacity and price, and tick Close normal table bookings for this date and time to stop ordinary bookings that day.
New Year's Eve
This is normally a set menu night with a deposit. Add a set menu, then an event with a Price a head and a Deposit a head. Deposits need your own Stripe account connected under Deposits. See Christmas bookings for the same method over the festive period.
Do it early
People plan these days weeks ahead. Add your closures and events as soon as you know them. You can edit an event later.
Step by step
- List your closures. Go to Opening hours, find Special closures, and press Add a closure for each date you are shut.
- Save. Press Save at the bottom of the page.
- Add a set menu for New Year's Eve. Go to Events and menus and press Add a set menu. Pro plan.
- Add the event. Press Add an event and set the date, times, capacity, price a head and deposit a head.
- Stop ordinary bookings on event nights. Tick Close normal table bookings for this date and time.
- Check the booking page. Open your booking link and try the date as a customer would.
Watch it and read more
Prefer to watch? The matching video is on the video guides page. More reading: closing and special hours and Christmas bookings. See the plans and prices if you are not sure which plan you need.
FAQ
Common questions
Can I have different hours just for one bank holiday?
Not as a separate setting. Use a closure if you are shut, or an event with its own times if you are open for a special night.
What happens to bookings already made on a day I add as a closure?
Check the day in your Bookings list first and contact any guests who have already booked.
Do events need Pro?
Yes. Special closures work on every plan.
Can I take deposits for New Year's Eve?
Yes, on Pro, with your own Stripe account. The deposit goes into your bank through Stripe.