Guide
How to get help from your dashboard
You never have to leave your dashboard to get help. There are guides, tickets and a helper.
Watch: Get help from your dashboard
Get help without leaving your dashboard: video guides, tickets and the Ask Tablez helper. 40 sec
Read the transcript
Stuck? You can get help without leaving your dashboard. Here is how. Open Help from the menu. It has a video for every part of Tablez, and each one has a written guide. Not there? Press New ticket, and pick whether it is a question, a problem, or an idea. Add a short subject and your message, then send it. We reply on the ticket and by email. For a quick answer, use Ask Tablez, the chat helper in the corner of every page. It searches the guides, and passes you to a person if it cannot help. That is getting help in Tablez. Ask us anything.
The Help page
Every part of Tablez has a short video, and each one has a written guide.
Support tickets
Press New ticket, choose a category, add a subject and message, and send it. We reply on the ticket and by email.
Ask Tablez
The helper searches the guides for a quick answer, and passes you to a person if it cannot help.
Step by step
- Open Help. From the menu.
- Search the videos. Or press Ask Tablez.
- Press New ticket. If you need a person.
- Send it. We reply here and by email.
Watch it and read more
The video is on the video guides page. More reading: help setting up and welcome checklist. See the plans and prices if you are not sure which plan you need.
FAQ
Common questions
How quickly will you reply?
We aim to reply the same working day.
Can I get help setting up?
Yes. Send a ticket.
Where do I see my replies?
On the Help page, and in your email.