Video guide · 60 sec
Walk-ins and Bookings Together
Use a covers cap, notice and group limits to keep room for walk-ins.
Transcript
Pubs live on walk-ins. If the booking page takes every table, they get turned away. Here's how to leave room for both. Open Reports and look at Where bookings come from, to see your real share of walk-ins. Be honest about the number. Go to Tablez and set Max covers per service. If you seat sixty, a cap of forty five stops online bookings early, and leaves fifteen seats for walk-ins. Press Save changes. In Booking rules, set Minimum notice, so nobody books a table for 10 minutes time. Back on Tablez, lower Largest party online, so a big group has to ring you. When someone walks in, tap a free table on the Floor plan to seat them. Or press Add booking, and set Taken by to Walk in. On the Free plan, walk ins count towards your booking limit. On Standard and Pro, they are free and do not count. There's no setting to reserve named tables for walk-ins, so the covers cap does the job. Start free at tablez.co.uk.
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