Video guide · 73 sec
Phone Alerts and Live Check
Get booking alerts on your phone, reply with one tap, and learn what the Live check switch does.
Transcript
When someone asks to book online, they want a quick answer. The Tablez staff app puts new requests on your phone, so you can reply in one tap. On your phone, open your venue's Tablez address ending in slash staff, and log in. On an iPhone, use Safari, tap Share, then Add to Home Screen. On Android, Chrome offers to install it. Scroll down to Notifications and press Enable notifications. Allow them when your phone asks. Then press Send a test to check it works. Phone alerts need the Standard plan or above. New requests show under Waiting for a reply, with a beep. Press Accept to confirm the booking. If you can't fit them in, press Decline, choose a reason, and press Decline and email them. The guest gets an email either way. At the top is the Live check switch. When it's on, the guest is waiting on the booking page, and the request shows a countdown. Switch it on when you're on shift and watching your phone, and off when you leave the floor. Be quick and kind. A polite decline with a reason beats silence. Start free at tablez.co.uk.
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