Video guide · 82 sec
Kitchen and Bar Order Screens
Open the kitchen and bar screens, read each order card and move orders through Start making, Ready and Done.
Transcript
When a guest orders and pays on their phone, the order pops up on a screen. The kitchen sees food, and the bar sees drinks. Press Orders in the menu, then pick the Kitchen screen for food, the Bar screen for drinks, or All orders. Press Sound off once, so it says Sound on, for a beep on each new order. On a tablet, press Full screen. Each card shows the order reference, eat in, collection or delivery, how long it has waited, and the items with choices and notes. Read the allergens. Alcohol orders say Check ID, so check the guest's ID when you serve them. Press Start making when you begin. Press Ready when it's finished. Press Done once it's served, collected or delivered, and it moves to Done today. Pressed too soon? The small arrow steps back. To cancel, open the order from Orders and press Cancel order. A paid order needs a reason. Cancelling doesn't send money back. Only the owner can refund, so tell them, with the order reference. You only see this if your venue has Order and Pay. Start free at tablez.co.uk.
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