Set up your hours, tables and rules

Transcript

Setting up Tablez takes about 10 minutes and you only do it once. In this guide I'll walk you through every setup page in order so your booking page works the way your venue really works. Start with opening hours. For each day add your service periods like lunch from 12 till 3 and dinner from 6 till half past 9. Tick closed for any day you don't open. Then set the last booking time, 60 minutes means the last dinner booking is half past 8, if dinner ends at half 9. Add special closures too like bank holidays or private hire and customers will see those days as closed. Next, tables. Group tables of the same size together, for example four two-seaters and six four-seaters. give special ones their own name like the snug. Tablez always picks the smallest table that fits and that's what stops over booking. Underneath you can let it join two tables for big parties, set the smallest and largest party that can book online and add pacing so only so many people sit down in any 15 minutes and the kitchen isn't slammed. Turn times are how long each booking holds its table, for example 90 minutes for up to four people and two hours for bigger groups. Leave the last up to box empty to cover everything bigger. Under booking rules choose how bookings are accepted, instant, staff approve or live check. Then the timing rules, how far ahead people can book, the minimum notice, slots every 15 or 30 minutes and how close to the booking they can still cancel online. Notifications is who hears about new bookings, add the email addresses and on standard push alerts go to the staff app. You can also have the day's table list emailed to you before each service as a backup in case the internet ever goes down. sending is easiest left on the recommended setting. E-mails come from us with your venue's name on them and replies go straight to you. Or, on standard, send them from your own e-mail address. Finally, booking page. Look. Add your logo, pick your colour and write a short welcome. You can ask customers about allergies and special requests and choose the language. share your link and you're taking bookings.

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