Video guide · 85 sec
Offers, codes and refunds
Make an automatic offer or a secret code, and refund an order.
Transcript
Offers bring people back and refunds fix mistakes. Here is how to make an offer or a code and how to refund an order. In your dashboard menu, open Offers and Codes. You will see any offers you already have and you can pause one at any time. To make a new one, press New Offer. Give it a title, then choose how it works. Automatic comes off by itself when the basket qualifies. needs a code stays secret until the customer types the code in at checkout. Now choose what comes off, a percentage, a number of pounds or money off one item. You can limit it to one section and set a minimum spend. You can also pick the days, the times and the order types it applies to. You can even stop it after a number of uses. Press save. Only one offer applies to each order. To refund open the order and scroll down to refund. Type an amount or leave it blank to give everything back. Add a reason and press refund. The money goes back the way they paid from your own account. Cancelling does not send money back so refund first. That is offers, codes and refunds. Order and pay is coming soon to Tablez as an add-on to the Pro plan. Start free at tablez.co.uk
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