Choose Who Gets Told About Bookings

Transcript

Every new booking, request and cancellation can land in the inbox of whoever needs to know. Here is how to choose who. Click Notifications in the left menu. Under Who hears about bookings, type the email addresses, separated by commas. Leave it blank, and alerts go to your venue contact email. Tick or untick Email us for every booking, and Send push notifications to the staff app. Push needs the Standard plan or above. You can also choose the language for emails to you. It does not change what customers get. When staff say no to a request, they pick a reason from your list, and the customer sees it in their email. Type one reason per line, and keep them polite. Want more reviews? Turn on the after visit email, and paste in your Google or TripAdvisor link. Three hours after a booking ends, people marked as arrived get a thank you with that link. Press Save changes at the bottom, and you are set. That is your alerts sorted. Start free at tablez.co.uk.

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