Video guide · 62 sec
Guests and Guest Profiles
Search your guests, spot regulars and no-shows, and keep notes your team sees on every booking.
Transcript
Knowing that Mrs Jones likes the window table is what makes a pub feel like a pub. Guest profiles keep that memory for you. Click Guests in the left menu. It lists everyone who has booked, with their visits, cancellations and no shows. It needs the Standard plan or above. Type a name, email or phone number into the search box. Or use a filter button, like Regulars, Not been in ninety days, No shows, or With notes. The list groups people by email or phone, so nobody appears ten times. Click Open beside the person. You see their contact details, their booking history, and every past visit. Type in Notes for the team. For example, likes the window table, allergic to nuts. Click Save notes, and the note shows on every booking they make. Keep notes factual, because your whole team can see them. Start free at tablez.co.uk.
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