Video guide · 77 sec
Customise your booking emails
Choose how emails are sent, who hears about bookings and your thank you.
Transcript
Every booking sends your guest an email. Here's what you can change and what Tablez looks after for you. The wording of the confirmation and the day before reminder is written for you, so it's always clear. Your logo and accent colour from booking page look carry through to your emails, so they look like you. Open Settings, then Email. By default, emails go through Tablez with your venue name as the sender and replies coming to you. Nothing to set up. On standard and above, you can choose your own email address instead. Add the details from your email provider and use the test button to check them. Under notifications, choose who hears about bookings. Add as many addresses as you like and decide whether you want an email for every booking or just requests. When you decline a request, your guest sees the reason you pick. Write the reasons here, one per line, and keep them polite. You can also send a thank you email after the visit with a link to leave you a review. Paste your Google review link and it goes out a few hours after the booking. That's your emails. Sending from your own email address is on standard and above. Start free at tablez.co.uk
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