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How to build your menu for Order and Pay

Your menu is what customers see when they scan the code. Build it once and it is used for ordering, and can also show on your booking page. It takes about half an hour for a typical pub.

Quick answer. Press Menu in the left hand menu. Add a section such as Starters or Drinks, then add items to it with a price. The menu is on every plan. Taking orders and payment from it is the Order and Pay add-on.

Sections come first

Sections are the headings on your menu: Starters, Mains, Puddings, Drinks. Each section is set to be made by the Kitchen or the Bar. That is how food goes to the kitchen screen and drinks go to the bar screen.

Want a head start on drinks?

Press Add the starter drinks list. It adds about 50 common drinks (lager, cider, wine, spirits, soft drinks, tea and coffee) with sample prices. Change the prices to yours and remove anything you do not sell.

Add your sections and items

  1. Press Menu in the left hand menu, under Events and money.
  2. At the bottom, under "Add a section", type a name like Starters. Under "Made by" pick Kitchen or Bar, then press Add section.
  3. Press Add item in a section. Type the name, check the section, add a short description if you like, and put the price in pounds, like 12.50.
  4. Under Sizes you can fill in up to 4, for example Pint 5.20 and Half 2.70, or 125ml, 175ml and 250ml for wine.
  5. Under Choices you can add up to 3 groups, for example Mixer: Lemonade, Cola, Tonic. Put a price after a plus sign for extras, like Peppercorn sauce +2.50. Tick Must pick one when they have to choose, like how a steak is cooked.
  6. Tick every one of the 14 allergens the item contains. They show on the menu and on the kitchen ticket.
  7. Under More details you can add calories and weight, let customers add a note like "no onions", and tick Over 18s only for alcohol. Customers then confirm they are 18 or over before paying.
  8. Press Save, or Save and add another to keep going.

You can also set the Diet label to Vegetarian or Vegan. Use the up and down arrows to put sections and items in the order you want.

Sold out? Do not delete it

On the Menu page, each item has a button that says On. Press it and it changes to Sold out, and the item is hidden from customers until you press it again. Handy for when the last portion of scampi goes.

Show it on your booking page

Under Settings, Order and Pay, tick Show the menu on your booking page. People can then see what you serve, with prices and allergens, before they book. This works on every plan and does not take orders.

Watch it instead

Prefer to see it done? There is a short video of this on the video guides page. More on the same topic: Order and Pay overview, turning on ordering.

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Is the menu free?

Yes. Building the menu and showing it on your booking page is on every plan. Taking orders from it needs Order and Pay.

Can I change prices later?

Yes. Open the item, change the price and press Save. Orders already placed keep the price they were made at.

How do I stop selling something for the day?

Press the On button next to the item so it says Sold out. Press it again when it is back.

Can the kitchen and the bar see different things?

Yes. Each section is set to Kitchen or Bar, and the screens show only their own items. There is also an All orders screen.

Your menu, ready for the QR code

Build it once, use it for ordering and your booking page.

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