How to choose who gets told about new bookings

Who hears about bookings

Type one or more email addresses, separated by commas. If you leave it blank, alerts go to your venue contact email. Two tick boxes sit underneath: Email us for every booking, not just requests, and Send push notifications to the staff app. Push needs Standard and above, and works through the staff app.

Decline reasons

When staff say no to a request, they pick a reason from your list, and the customer sees it in their email. Edit the list in the box, one reason per line. Keep them polite.

After visit email

Three hours after a booking ends, Tablez can email a thank you with a link to leave a review. Paste a Google or TripAdvisor link into Review link. It is sent once per booking, and only to people marked as arrived, unless you tick the option to send even if you never mark arrivals.

Table list backup email

Also on this page. See the table list guide.

Стъпка по стъпка

1. Click Notifications in the left menu.
2. Under Who hears about bookings, type the email addresses, separated by commas.
3. Tick or untick the every-booking and push options.
4. Choose the Language for emails to you if you do not want English. This does not change what customers receive.
5. Edit the Decline reasons and, if you want it, turn on the after-visit email and add your review link.
6. Click the save button at the bottom.

Prefer to watch? There is a short video, Dashboard tour, on our video page. Related guides: Table list backup and The staff app.