Handling large groups and parties

Decide your online limit

Go to Tables. Under Party sizes and capacity, set Largest party online. The default is 8. Bigger groups are asked to ring you, which gives you a chance to talk about the menu, the time and the deposit. You can also say it in your Welcome text, for example "Parties over 8 please ring us."

Join tables together

On the same page, tick Allow combining two tables for large parties. The booking system can then use two tables for a group when no single table is big enough. Read turn times and table combining for the detail.

Give big groups longer

Under Turn times, the last row covers every party bigger than the one before. The default is 150 minutes. Change it to what a big group really takes.

Take a booking on the phone

When they ring, go to Bookings, press Add booking, fill in the details and set Taken by to Phone. Put the plans in Requests. You can add a note on the guest too. See phone bookings.

Deposits and pre-orders (Pro)

Under Deposits, fill in Only for parties of with your cut off, for example 8. Under Events and menus, tick Ask big parties to pre-order from a set menu and set the same size. The kitchen then sees the totals before the night.

Стъпка по стъпка

1. Set your online limit. Go to Tables and fill in Largest party online.
2. Allow joining. Tick Allow combining two tables for large parties and press Save.
3. Check turn times. Go to Turn times and set the last row to suit big groups.
4. Say it on the page. In Booking page look, add a line to Welcome text and your rules to Booking terms.
5. Add a deposit. On Pro, open Deposits and fill in Only for parties of.
6. Ask for pre-orders. On Pro, open Events and menus and set the party size for pre-orders.

Watch it and read more

Prefer to watch? The matching video is on the video guides page. More reading: take deposits and reduce no-shows. See the plans and prices if you are not sure which plan you need.